Support

Get Help

If you have questions, feedback, or need assistance with Puggelz, the best way to reach us is to email us at duggelz@duggelonianstudios.com.

Frequently Asked Questions

How do I use my own photos?

Tap the "Add Photo" button in the puzzle selection screen. You'll see Apple's photo picker where you can choose any photo from your library. The photo is copied to the app and all location/metadata is removed for your privacy.

Can I continue a puzzle I started earlier?

Yes! Your puzzle progress is automatically saved. When you return to the app, you can pick up right where you left off.

How do I change the difficulty?

When starting a new puzzle, you can choose the number of pieces and piece shape. Fewer pieces and simpler shapes make the puzzle easier.

Does the app require an internet connection?

No. Puggelz works completely offline. Your photos and puzzle progress stay on your device and are never uploaded anywhere.

Does the app collect any data?

No. See our Privacy Policy for details.

What devices does Puggelz support?

Puggelz is designed for iPad and iPhone running iOS 18 or later. The app is optimized for iPad's larger screen but works great on iPhone too.